What to expect as a new patient
A simple, supportive start.
Same-week appointments are available, and no referral is needed. Here’s how to request and prepare for your first visit, and what happens after it.

- 60 minYour first visit: a comprehensive evaluation, in the office
- $225Self-pay evaluation, paid in full to confirm your time
- 15 minFollow-ups in the office or by video, $125 self-pay
- 2nd floorNo elevator. Need an accommodation? Call us before your visit.
Request your appointment
Use our secure online scheduling to choose a new patient evaluation and an available time. Online booking is a request and is not final until you receive confirmation from our office.
- Same-week appointments are available, and no referral is needed.
- We welcome patients ages 8 and older. Booking for your child? Choose “My child” when you request the time.
- New-patient requests go on our shared calendar with the first available of Riley Morgan, MD or Alex Rivera, MD. You can note a preference, and our office confirms who you will see.
- Please book at least 2 hours ahead. Rather call? 202-555-0142, Monday to Thursday.
Before your visit
Please complete requested intake paperwork before your appointment. Accurate information about symptoms, medications, treatment history, medical conditions, and pharmacy preferences helps us prepare for your visit.
- Symptoms
- Medications
- Treatment history
- Medical conditions
- Pharmacy preferences
Payment to confirm your timeNew patient evaluations are paid in full ($225, self-pay rate) to confirm the appointment, and a card on file is needed to book. We currently accept debit and credit cards only.
Your first visit
Your first visit is a 60-minute comprehensive evaluation and conversation, in our office. We’ll discuss your concerns, history, goals, and appropriate next steps.
Recommendations are made after a clinical evaluation and may include medication, lifestyle strategies, coordination with other professionals, or referral for additional support.
Please noteScheduling an evaluation does not guarantee that any specific medication, including a controlled medication, will be prescribed.
Getting here
Our office is at 123 Example Way, Suite 200, Example City, ST 00000. Suite 200 is on the second floor.
Accessibility: please call before your visit
Our office is on the second floor and currently has no elevator access. If you need an accessibility accommodation, please contact our office before your appointment so we can discuss alternative arrangements with care and discretion. Call 202-555-0142.
After your first visit
Medication follow-ups are 15 minutes, in the office or by video, at $125 self-pay. As a current patient, you book follow-ups directly on your provider’s calendar.
Reminders come by email a week before your appointment, then by text 3 days before, the day before, and 3 hours before.
- 1 weekbefore: email
- 3 daysbefore: text
- 1 daybefore: text
- 3 hoursbefore: text
Cancellations and late arrivals
- Please give at least 48 hours’ notice to cancel or reschedule.
- Late cancellations and missed visits have a $50 fee.
- Arriving more than 15 minutes late counts as a missed visit.
Costs and insurance
Rates shown reflect a 25% same-day self-pay discount. Payment is due at the time of service, and we accept debit and credit cards only.
Insurance participation is in progress. We are completing credentialing with Blue Cross Blue Shield, UnitedHealthcare, Cigna, and TRICARE. These plans are not yet considered in-network, and we will update this website as each network becomes available. We do not accept Medicare or Medicaid.
Out of network? We can provide a superbill containing the information needed to submit a claim directly to your insurance company for possible reimbursement. Reimbursement is determined by your individual plan and is not guaranteed.
For referring providers
If a patient’s physician or other treating provider would like to make a referral, please download and complete our brief Provider Referral Form and fax it to 202-555-0143. Questions? Call the office at 202-555-0142. Patients do not need a referral to book.
Book an appointment
Ready when you are.
Pick a time that suits you. New-patient requests are confirmed by our office, and current patients book follow-ups directly with their provider.
- Same-week appointments
- No referral needed
- Children, adolescents, and adults ages 8 and older
Pick a time
Central Time · Mon to Thu, 9 AM to 3:30 PM